United Airlines CEO won't resign

United Continental chief executive Oscar Munoz said Wednesday he will not resign and again apologized for the removal of a customer from an overbooked flight by force — an incident that earned the carrier global scorn. Munoz reiterated his regret at the incident, which mushroomed into a global public relations disaster after video showing passenger David Dao, 69, his face bloodied, being dragged off the plane went viral. Munoz pledged a thorough review of United’s procedures and promised that police would not be used in the future to remove passengers.

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