Teachable moments: Calling Comcast is a rite of passage – The Tennessean

The Tennessean

Teachable moments: Calling Comcast is a rite of passageThe Tennessean"Dad, Dad! We're so glad you're home!" How sweet, I thought. After a 12-hour day fighting a pesky firewall issue at our data center, the enthusiasm and joy that can only come from a child was music to my weary ears. "We need some help. The internet has …

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